Zoho Expands AI Access With Free Agentic Tools for Businesses

A planetary exertion company, Zoho, has launched caller agentic AI features crossed 3 cardinal merchandise categories—collaboration, lawsuit experience, and quality resources.

These caller capabilities, it said, are designed to assistance businesses heighten productivity, automate regular tasks, and absorption connected higher-value work. The features are disposable instantly astatine nary further outgo crossed Zoho’s suite of concern applications.

The motorboat builds connected Zoho’s broader AI strategy, which includes Zia Hubs, a strategy that enables AI entree to unstructured institution data, and Zia LLM, Zoho’s proprietary ample connection exemplary developed specifically for concern use. Alongside Zia, Zoho’s long-standing AI assistant, these innovations signifier the instauration of the company’s agentic AI approach—helping businesses summation deeper insights and ratio from their information crossed Zoho’s level of much than 55 integrated applications.

“Businesses are progressively anxious to leverage AI but often look obstacles specified arsenic precocious implementation costs, information readiness challenges, and fragmented systems. Zoho’s unified, homegrown exertion stack eliminates these barriers by allowing precocious AI features to beryllium deployed automatically and astatine nary other cost. Our customers don’t request to put successful third-party integrations oregon further tools—the exertion simply arrives and works. This attack makes AI adoption practical, affordable, and impactful for businesses crossed the continent,” Country head, Zoho Nigeria, Kehinde Ogundare said.

The caller agentic features physique connected Zoho’s existing AI ecosystem, which already includes Zia Agents, Zia Agent Studio, and Agent Marketplace. These intelligent tools let users to execute complex, cross-functional actions specified arsenic creating contracts from aggregate files, checking squad availability earlier scheduling meetings, oregon automatically converting income queries from Zoho Mail into CRM leads without manual effort.

Within Zoho Workplace, the company’s collaboration suite, AI upgrades person been introduced crossed Mail, Cliq, Sheet, and Tables. The enhanced Ask Zia adjunct tin present process multi-step commands spanning aggregate applications. At the aforesaid time, Zoho Tables introduces AI Base Creation to assistance users instantly make implicit information structures from a abbreviated prompt. Additional AI-powered features specified arsenic Keyword Extraction, Sentiment Analysis, and Language Detection, simplify information absorption and analysis.

In the lawsuit acquisition category, Zoho Desk, utilized by implicit 100,000 businesses globally, present includes pre-built Zia Agents similar the Resolution Expert, which records and learns from enactment summons resolutions to amended aboriginal service.