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The Public Complaints Commission (PCC), Kano State Office, says it resolved 767 retired of 4,652 complaints it received betwixt June and October this year.
The Kano State Commissioner of the Commission, Ibrahim Zakari-Sarina, disclosed this connected Thursday portion briefing newsmen successful Kano.
The News Agency of Nigeria (NAN) reports that the briefing is portion of activities marking the 50th day of the commission.
Zakari-Sarina said the complaints were successfully resolved done investigation, mediation, and administrative intervention.
He listed the types of complaints to see denial of benefits oregon entitlements, wrongful termination, maltreatment of power, and victimisation.
Others, according to him, see non-payment of salaries oregon pensions, onshore disputes, unfair billing by inferior companies, and administrative negligence, among others.
He described the day arsenic a historical milestone for the commission, which was established connected Oct. 16, 1975, by Decree No. 31 (now Cap P37 Laws of the Federation of Nigeria, 2004), arsenic Nigeria’s foremost Ombudsman and the “voice of the voiceless.”
“For 5 decades, the PCC has remained a trusted level for Nigerians to question redress against acts of injustice, maladministration, maltreatment of power, and unfair attraction by some nationalist and backstage institutions,” helium said.
He explained that successful Kano, the committee had handled thousands of complaints from individuals, communities, workers, and organisations.
“Many of these complaints were resolved amicably done just recommendations and administrative justice.
“Through these efforts, we person not lone provided justness to the aggrieved but besides strengthened nationalist assurance successful the regularisation of instrumentality and antiauthoritarian governance,” helium revealed.
The commissioner said that since assuming work successful June, the committee had intensified outreach to agrarian communities, civilian nine organisations, and the informal assemblage to guarantee that justness and accountability are accessible to each citizens, careless of geography oregon status.
He noted that the PCC “is adopting” integer ailment absorption systems, nationalist enlightenment campaigns, and strategical collaborations with different agencies to heighten transparency, efficiency, and accessibility of services.
“Today’s solemnisation is not conscionable astir reflecting connected the past 50 years, it is simply a telephone to renew our committedness for the adjacent 50. The satellite is changing, and truthful indispensable we,” helium said.
While acknowledging the contributions of past and contiguous leaders of the commission, Zakari-Sarina commended the media, civilian nine groups, accepted rulers, and the radical of Kano State for their continuous enactment and assurance successful the commission’s work.
He reminded members of the nationalist that the services of the PCC were wholly free, urging citizens to study immoderate enactment of injustice, maladministration, oregon maltreatment of authorization without fear.
Zakari-Sarina said the committee operates 5 zonal offices successful Gezawa, Bichi, Tudun Wada, Gaya, and Gwarzo to bring its services person to radical crossed the 44 section authorities areas of the state.
“As we commemorate this 50th anniversary, fto america retrieve that the pursuit of justness is simply a shared responsibility. Together, we tin physique a Nigeria wherever each national lives with dignity, justice, and peace,” helium concluded.
The station PCC receives 4,652 complaints, resolves 767 successful Kano appeared archetypal connected Vanguard News.
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