2 weeks ago
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Palmpay, a fintech level and neobank driving fiscal inclusion successful Nigeria, has offered its customers a escaped wellness cheque arsenic it joined the planetary solemnisation of Customer Service Week 2025 nether the taxable ‘Mission: Possible.’
The theme, it said, reflects the dedication of PalmPay’s lawsuit work team, which is committed to turning each idiosyncratic enactment into a occurrence story. As portion of the week-long celebration, PalmPay offered escaped wellness checks to customers who visited its Customer Experience Office successful Ikeja, Lagos.
The inaugural highlights the company’s human-centred attack to lawsuit relations, demonstrating empathy and appreciation portion enhancing the wide marque experience.
“At PalmPay, our ngo is to guarantee that each lawsuit receives professional, timely, and responsive enactment astatine each times. Customer Service Week allows america to observe our dedicated agents who spell supra and beyond regular to present seamless 24/7assistance crossed each touchpoints; whether online, implicit the phone, oregon via in-app chats.
Service Team Lead astatine PalmPay, Yetunde Abubakar.
PalmPay’s unwavering absorption connected lawsuit restitution continues to gain manufacture recognition. The institution was precocious honoured with the Consumer Friendly Business of the Year (2025) grant by the Lagos State Consumer Protection Agency (LASCOPA) and featured successful the 2024 KPMG West Africa Banking Industry Customer Experience Survey for outperforming accepted banks successful cardinal work transportation areas.
The institution noted these accolades arsenic grounds of PalmPay’s committedness to customer-first civilization built connected reliability, support, and trust. With implicit 35 cardinal progressive users and a increasing nationwide footprint, PalmPay continues to elevate work transportation portion providing tools that marque wealth absorption easy, rewarding, and accessible for each Nigerian.
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