NHIA Moves To Make Health Insurance More People-oriented

In a bid to marque Nigeria’s wellness security strategy much transparent, data-driven and responsive to citizens’ needs, the National Health Insurance Authority (NHIA) has entered into partnerships with the National Bureau of Statistics (NBS) and the Service Compact with All Nigerians (SERVICOM).

The agreements, signed successful Abuja, purpose to tackle 2 long-standing gaps successful the country’s wellness security landscape; mediocre information absorption and anemic work accountability, by introducing evidence-based readying and stronger feedback mechanisms for enrollees.

The director-general of NHIA, Dr. Kelechi Ohiri, said the collaborations are portion of a wider betterment docket to marque the bureau much people-centered and performance-driven.

“For us, this is astir making wellness security enactment amended for Nigerians. We’re gathering a strategy that listens, learns, and improves, 1 that measures interaction and delivers existent worth to citizens,” Ohiri said.

He explained that the concern with NBS volition guarantee NHIA’s policies are grounded successful reliable information that bespeak the realities of Nigerians, peculiarly the mediocre and vulnerable.

“You cannot amended what you cannot measure. By moving with the National Bureau of Statistics, we volition guarantee our programmes are guided by close data, not assumptions. This volition assistance america place what’s working, wherever the gaps are, and however to hole them,” helium added.

The concern besides includes information sharing, associated research, and capacity-building initiatives tailored to the Nigerian wellness context.

The 2nd MoU, with SERVICOM, is designed to amended the work acquisition of wellness security beneficiaries and fortify mechanisms for complaints, feedback, and redress.

“Universal Health Coverage is not conscionable astir access, it’s besides astir the prime of attraction radical receive. If citizens can’t get assistance erstwhile things spell wrong, the strategy fails them. That’s wherefore we are partnering with SERVICOM, whose mandate is to marque nationalist services enactment amended for Nigerians,* Ohiri said.

In his remarks, SERVICOM National Coordinator, Anthony Oshie, described the concern arsenic a applicable objection of government’s committedness to accountability and work excellence successful healthcare.

“This collaboration shows that nationalist institutions tin enactment unneurotic to marque services much responsive to citizens. It’s not astir bureaucracy,  it’s astir results, astir ensuring that erstwhile Nigerians locomotion into hospitals, they get the prime attraction they deserve,” Oshie said.