FirstBank To Launch Tailored Services For Blind, Other Customers

As portion of its thrust towards an inclusive fiscal system, FirstBank is acceptable to motorboat tailored fiscal services for blind, partially sighted, and different customers crossed its operations.

This inaugural is portion of FirstBank’s broader continuous committedness to promoting Financial Inclusion and Diversity, which is shown successful its policies, partnerships and initiatives specified arsenic its employees’ ratio of pistillate to antheral (about 41%: 59%; and 37% women successful absorption roles) arsenic good arsenic the FirstBank Women Network, an inaugural that seeks to code the sex spread and summation the information of women astatine each levels wrong the organisation.

Commenting connected the projected launch, the Chief Risk Officer and president of the FirstBank Sustainability Committee, Patrick Akhidenor, said, “Everyone deserves entree to fiscal services whether physically oregon digitally. We recognise this, and we are providing fiscal services that are some accessible and affordable to visually impaired and physically challenged customers astatine each our touchpoints. We are making it imaginable for them to negociate their accounts independently and securely.”

The inaugural volition beryllium implemented successful phases crossed each subsidiaries and locations of the FirstBank Group. Transaction documents volition beryllium made disposable successful braille, audio, ample print, and integer formats. ATMs volition beryllium upgraded with high-contrast screens and voice-prompt commands, portion cards issued volition diagnostic tactile motifs and braille inscriptions for casual recognition. Already existing brushed PINs and tokens would beryllium enhanced to boost unafraid entree to banking channels. Product brochures volition besides beryllium made disposable successful braille and audio formats to enactment lawsuit knowing and engagement.

FirstBank’s efforts align with the Central Bank of Nigeria’s fiscal inclusion strategy and the United Nations Convention connected the Rights of Persons with Disabilities, which advocator adjacent entree to fiscal services.

With this initiative, FirstBank is shaping a aboriginal wherever each individual, careless of carnal ability, tin negociate their fiscal affairs without third-party assistance. By embedding accessibility into its halfway operations, the Bank is mounting a caller modular for ethical, inclusive, and impactful banking.