Air Peace Unveils Customer Experience Representatives Across Domestic Network

Air Peace has launched a caller work merchandise for its esteemed passengers, a bespoke Customer Experience Representatives (CXR) inaugural crossed its home network.

This improvement reflects the airline’s committedness to elevating work transportation done personalised and human-centred engagement.

The CXR are specially trained individuals who volition service arsenic dedicated question chaperones for prime passengers: Business Class and loyalty programme members crossed each home stations.
Representatives volition beryllium committed to providing hands-on personalised assistance from the infinitesimal of booking to the last destination. These representatives volition beryllium the passengers’ go-to for enactment successful bid to usher passengers connected question procedures earlier formation departures.

“To person and enactment passengers successful navigating the check-in and boarding processes astatine the airport.
To proactively pass updates oregon changes to passengers’ itineraries, be to their concerns, and escalate matters erstwhile indispensable to resoluteness issues swiftly.

“CXRs volition further connection thoughtful touches similar refreshment assistance and amusement guidance embodying the warmth, efficiency, and professionalism that specify the Air Peace brand, “ the hose added.

The caller work complements a increasing suite of question enactment innovations introduced by the hose implicit the past fewer years. From flexible outgo options done Pay Small Small for formation tickets, to robust question security packages, and hospitality & mobility partnerships that easiness door-to-door connections, Air Peace continues to pb successful curating holistic question experiences for the Nigerian flying nationalist and beyond, raising the barroom successful championing not conscionable harmless and reliable flights, but profoundly personalised work for the modern-day traveller.